Frequently Asked Questions

Selecting the right meal prep package depends on your health goals, whether you’re focused on weight loss, muscle gain, or maintaining a balanced diet. Each package is crafted to support specific dietary objectives. For personalised advice on which meal plan suits you best, contact our team for expert guidance.

Weight Loss: around 300 calories. Maintenance: around 370 calories. Weight Gain: around 470 calories.

Each package starts at 5 healthy meals, and you can choose as many as you need. Additionally, you can add healthy breakfasts, snacks, or even the Protein Parmo® to customise your meal plan and make it cost-effective. When opting for 'split delivery,' you can allocate meals to specific delivery or collection days to suit your schedule.

When selecting 'split delivery' you'll be asked to pick which meals you would like prepped for which collection / delivery days.

Our weight loss meal plans are designed with the lowest calorie options to support your goals. For accurate guidance on your daily calorie intake, we recommend using our Macro Calculator. If you’re unsure, please contact us for tailored advice.

We offer a variety of payment methods for your healthy meal prep, including debit/credit cards, PayPal, express payment options like Apple Pay and Google Pay, and flexible payment methods such as Klarna.

We have three weekly local delivery deadlines and one national delivery deadline, listed below. For more help, please contact us.

Deadline Date	Local Delivery / Collection Options Available	National Delivery Option
Sunday 12:00	Sunday Evening, Monday	Wednesday
Sunday 18:00	Monday	Wednesday
Wednesday 18:00	Thursday	Following Wednesday

Absolutely! Reach out to us here for complimentary dietary and nutritional advice. We also offer custom and bespoke Macro Packages tailored to your specific needs. Our founder and IFBB Coach and Advanced Sports Nutritional Advisor, Mike Hind MBE, is available to assist you in achieving your health goals.

Yes. Our own van delivers to every TS postcode, including Middlesbrough, Stockton, Redcar and Guisborough, on Sunday evening, Monday and Thursday. DPD delivers to the rest of mainland UK on Wednesday (not the Scottish Highlands and Islands, Northern Ireland, the Channel Islands or the Isle of Man). See the full town by town list on our delivery areas page.

Yes, you can choose to collect your meals directly from our location. Simply select the collection option when ordering your meal package at checkout. Collection is available from our kitchen at 33 Metcalfe Road, Middlesbrough TS6 6PT on your chosen date: Sunday 3pm to 6pm, Monday and Thursday 10am to 6pm. Please have your email confirmation or order number ready when you arrive.

Yes. Our kitchen at 33 Metcalfe Road, Middlesbrough TS6 6PT is open to walk-ins Sunday to Thursday, 10am to 6pm, and Saturday, 10am to 4pm. Call in for a meal to eat in or take away, or pick meal prep off the shelf if you are passing. Pre-ordered collections are a separate window: Sunday 3pm to 6pm, Monday and Thursday 10am to 6pm.

Split delivery allows you to have 2 deliveries for the price of 1!
We'll deliver on your selected delivery dates, and you'll be able to select which options you'd like on which day, saving you fridge space, and ensuring maximum freshness! Currently this option is only available in the TS area due to restrictions from our National delivery partners

Upon your selected delivery date, you'll receive an order tracking email which will provide an estimated delivery time. You'll be able to track our driver right to your door live, with the option of contacting your delivery driver direct.

We are unable to provide an estimated delivery time until the date of delivery.

All our national delivery meals are first wrapped individually in cling film, before being batched together and wrapped again for added security. Meals are then placed inside a keep-cool, bubble wrap liner, with ice packs to retain freshness, and air-cushion padding to ensure your meals arrive safe and sound.

All national orders are delivered via DPD with text / email notification throughout the fulfilment process.

Orders must be delivered, and not to be taken back to depot, please leave any safe place notifications in your order notes.

Please note, orders may be cancelled within 2 hours of your ordering being placed, but must be 48 hours before your fulfilment day. Orders attempting to cancel outside of this are not refundable due to commitments to food preparation and ingredients.

Put your meals in the fridge as soon as you receive them, or freeze them on the day they arrive. Then just heat and eat.

Yes. Defrost them thoroughly before eating.
We recommend eating before the need to freeze for maximum flavour and freshness.

Did you know we offer 2 delivery options for the price of 1 locally to ensure you never have to freeze your meals?

Snap the lid off and gently place back on top of the container, pop in the microwave until piping hot, allow to cool and enjoy!

Yes! All of our meals can be eaten hot or cold, depending on your preference.

As well as making a one off purchase, you can purchase a weekly recurring subscription. You can make this selection at the cart - save 10% when ordering a weekly subscription!

When you purchase a subscription, you authorise a recurring payment against the checkout value with your chosen payment method which will automatically generate an order against the frequency selected. You do not need to place any further orders, sit back and let us take the load!

There are no minimum terms for any of our subscription packages, however we cannot part refund a subscription. To cancel your subscription, follow the link in your email or head to my account. We are not responsible for cancelling a subscription and this is the responsibility of the customer.

Place your order once, and we'll do the rest for you, delivering each week and saving you time. You also save 10% on every subscription order.